Customer and privacy policy

We do not resell personal information and do not share your personal information with others. They are only registered in our customer register. You can have your information deleted at any time.

In order for you to enter into an agreement with Fanø MikroRisteri, we need the following information:

• Name
• Address
• Phone number
• Email address

We register your personal data with the aim of being able to deliver the goods to you.

The personal information is registered at fanomikroristeri.com and stored for up to five years, after which the information is deleted.

When personal data is collected via our website, we ensure that it always happens by giving your express consent, so that you are informed about exactly what information is collected and why.

The owner and employees of fanomikroristeri.com have access to the information recorded about you. The data controller at fanomikroristeri.com is: Martin Arthur Andersen.

We do not store and transmit customer information encrypted. As registered with fanomikroristeri.com, you always have the right to object to the registration. You also have the right to access what information is registered about you. You have these rights according to the Personal Data Act and inquiries in connection with this should be directed to fanomikristeri@gmail.com.

Cookies
At www.fanomikristeri.com, cookies are used with the aim of optimizing the website and its functionality and thus making the visit as easy as possible for you. You can delete cookies from your computer at any time.

Log statistics
We use log statistics on www.fanomykroristeri.com, which means that a statistics system collects information that can give a statistical picture of how many visitors we have, where they come from and where on the website they leave, etc. . The log statistics are only used for the purpose of optimizing Fanø MikroRisteri's website.

Appeal options
A complaint about a product or service can be submitted to Nævnenes Hus, the Mediation Team for Consumer Complaints, Toldboden 2, 8800 Viborg via the Complaint Portal for Nævnenes Hus. The mediation team will try to resolve the dispute by mediation, and if it is not possible to find a solution, you can bring the complaint before the Consumer Complaints Board.

It is basically a prerequisite for making a complaint that the product or service you want to complain about has cost at least DKK 1,110 and a maximum of DKK 100,000. The amount limits can be changed. You must pay a fee to have the complaint processed. The EU Commission's online complaints portal can also be used when submitting a complaint. This is particularly relevant if you are a consumer residing in another EU country. Complaints are lodged here: http://ec.europa.eu/odr . When submitting a complaint, you must indicate our email address fanomikristeri@gmail.com.